Children and Young People First

All children and young people have the right to feel safe, valued, and able to participate. This is our commitment to the safety of children and young people.

Our committments:


We will treat everyone equally no matter where you are from, who you are, what your culture is, if you live with a disability, or what gender you identify with. We will respect and uphold your rights to privacy.


We will give you information about your physical, emotional, and online safety and what to do if you feel unsafe.


We will make sure that there are lots of ways for you to have your say and be involved. We will make sure that everyone feels included, welcome and safe.


We will listen and act on what you tell us. We will continue to get better at what we do. We will help you with your hopes and dreams as well as your worries and fears. We will respect your rights to make your own decisions for things that affect you.


We will make our place happy and comfortable for you. You can trust that we will care about your needs and feelings and will support you.

All of our employees, volunteers, students, and Board Directors are bound by the Colony 47 Code of Conduct. All employees, volunteers, students, and Board directors are trained in child safe practice and we actively work to prevent child abuse and neglect within our services.

We have clear and detailed policies and procedures to respond to complaints and allegations of abuse. We will prioritise the safety, rights, and wellbeing of children and young people.

We will place the interests of children and young people experiencing harm or at risk of harm above the interests of any other individual or the organisation.

Need to get in touch?

Children and young people are encouraged to speak up if they do not feel safe and respected, or their rights are not being valued. All feedback and concerns will be taken seriously and followed up appropriately and immediately.

You can contact us by:

Phoning us on 1800 025 669

Emailing us at

Completing our Feedback & Advice Form

Want to know more?

If you need to know more or are interested in reading our governing policies and procedures, please find them below: